Aviation Service Technician

1 day ago

Kansas City, Missouri, United States BBA Aviation Plc. Full time
Job Summary

We are seeking a highly skilled and motivated Line Service Technician to join our team at Signature Aviation. As a Line Service Technician, you will be responsible for providing exceptional customer service and ensuring the safe and efficient operation of ground service equipment.

Key Responsibilities

• Conduct flight line operations in accordance with established policies and procedures
• Operate and drive ground service equipment such as fuel trucks, de-icing trucks, and tugs
• Provide fueling, de-icing, and other services to aircraft as requested by management or customers
• Maintain safe, clean, and secure ramps and operations
• Drive a shuttle vehicle with passengers and/or luggage and cargo
• Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location
• Fuel handling including fuel quality control, fuel receipt, inventory, and maintaining accurate related documentation
• Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration, and courtesy to everyone at all times
• Understand, comply with, and enforce all operational, safety, and customer service requirements for all aspects of the job
• Understand, comply with, and enforce all security protocols as dictated by Signature and the airport
• Create accurate records pertaining to time worked and activities and services performed
• Abide by emergency response procedures when critical events occur
• Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel

Requirements

• High school diploma or general education degree (GED)
• Minimum of 18 years of age
• Valid state driver's license. In some locations, a commercial driver's license (CDL) is required as dictated by local regulations and business needs
• Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies
• Must be legally authorized to work in the country of employment
• Ability to successfully and timely complete Signature's training programs
• Ability to pass a color vision test for purposes of inspecting aviation fuel
• Ability to use a computer and email, including pass computer-based training modules
• Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
• Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
• Ability to work flexible schedules, including night, holiday, and weekend shifts, and in various weather conditions
• Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service, or other related field; or equivalent combination of education and experience and/or training

About Us

Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair, and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality.

Our Benefits

We offer a range of benefits to support your health, financial wellness, and career development, including 401(k), critical illness, hospital indemnity, and accident insurance, identity theft and legal services, paid time off, tuition reimbursement, training and development, and an Employee Assistance Program (EAP) & Perks.

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