Resident Services Coordinator

3 weeks ago


Athens, Georgia, United States Stonemark Management Full time
Job Title: Resident Services Coordinator

Estimated Salary: $40,000 - $55,000 per year

About the Job

We are seeking a highly motivated Resident Services Coordinator to join our team at Stonemark Management. As a key member of our community management team, you will be responsible for providing exceptional resident services and ensuring the smooth operation of our properties.

Responsibilities:

  • Pre-qualify prospects, show and lease apartments
  • Act as Community Bookkeeper; post rental payments, code and pay invoices, prepare monthly billing for each apartment, adjust delinquent accounts, settle delinquent accounts, prepare late notices and file evictions
  • Develop marketing strategies for leasing apartments and establish leasing goals
  • Provide superior resident services, solve day-to-day problems and maintain good relations with residents
  • Ensure the timely completion of forms and reports
  • Enter new lease data information, including lease terms, amount of rent, demographic information, etc.
  • Monitor Lease Expiration Report
  • Shop competition and prepare monthly Market Survey
  • Inspect vacant apartments for damage and cleanliness as described in Move-In/Move-Out Procedures
  • Develop ideas for improving operations and profitability
Benefits

We offer a competitive benefits package, including:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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