Resident Services Coordinator
3 weeks ago
Estimated Salary: $40,000 - $55,000 per year
About the JobWe are seeking a highly motivated Resident Services Coordinator to join our team at Stonemark Management. As a key member of our community management team, you will be responsible for providing exceptional resident services and ensuring the smooth operation of our properties.
Responsibilities:
- Pre-qualify prospects, show and lease apartments
- Act as Community Bookkeeper; post rental payments, code and pay invoices, prepare monthly billing for each apartment, adjust delinquent accounts, settle delinquent accounts, prepare late notices and file evictions
- Develop marketing strategies for leasing apartments and establish leasing goals
- Provide superior resident services, solve day-to-day problems and maintain good relations with residents
- Ensure the timely completion of forms and reports
- Enter new lease data information, including lease terms, amount of rent, demographic information, etc.
- Monitor Lease Expiration Report
- Shop competition and prepare monthly Market Survey
- Inspect vacant apartments for damage and cleanliness as described in Move-In/Move-Out Procedures
- Develop ideas for improving operations and profitability
We offer a competitive benefits package, including:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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