Sales Associate

5 days ago

White Plains, New York, United States Saks Fifth Avenue OFF 5TH Full time
About Saks OFF 5TH

Saks OFF 5TH is the premier luxury off-price destination, offering the best names in fashion at an incredible value. With over 100 stores in the U.S. and Canada, and an online presence at SaksOFF5TH.com, the company provides unparalleled brand access and a seamless connection between ecommerce and stores.

Job Summary

We are seeking a dynamic and dependable Sales Associate to join our team. As a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination. You will be responsible for building relationships with customers, providing personalized shopping experiences, and driving sales through exceptional customer service.

Key Responsibilities
  • Recommend and select merchandise based on customer needs and desires
  • Provide customers with best product knowledge and consistently greet them to educate them on current promotions
  • Foster repeat business by building relationships with customers and promoting Saks credit card
  • Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
  • Resolve customer issues through aligning to the core values of trust, integrity, and respect
  • Achieve individual and store goals for sales, customer acquisition, and loyalty program participation
  • Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
  • Complete the markdown process with urgency and accuracy in accordance to company standards
  • Participate in store programs and selling events
  • Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
  • Adhere to Asset Protection control and compliance procedures
  • Support the store's shortage and theft awareness program through reporting methods provided by the company
  • Efficiently complete tasks or special projects assigned by store leadership
About You

We are looking for a customer champion who provides a personalized shopping experience, a driven sales professional who meets and exceeds performance targets and upholds service standards, a passionate and enthusiastic fashion expert with an outstanding work ethic, a natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation, and an expert communicator with the special ability to build strong internal and external relationships.

Requirements
  • High school diploma or equivalent
  • Experience in a retail, customer service, or sales environment
  • Proven sales track record and results-driven mindset
  • Competitive drive and entrepreneurial confidence to succeed
  • Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
  • Thorough knowledge of the fashion industry and a passion for sharing your expertise
  • Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
  • Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
  • Flexibility to work evenings, weekends, and public holidays
What We Offer

As a Sales Associate at Saks OFF 5TH, you will have the opportunity to work with an empowered, innovative team, with an adventurous spirit and a customer-centric mindset. You will play a critical role in making decisions that will position us to win, and will have exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers. We offer a culture that promotes a flexible work environment, a benefits package for all eligible full-time employees (including medical, dental, and vision), an amazing employee discount, and other exciting perks.

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