Sales Associate

3 hours ago

White Plains, New York, United States Express & Bonobos Full time
About Express & Bonobos

Express & Bonobos is a Direct-to-Consumer platform operating in the United States. Our mission is to provide style, quality, and value to our customers. We are committed to creating a positive shopping experience for our customers and providing a supportive work environment for our associates.

Job Summary

We are seeking a Retail Sales Associate to join our team. The successful candidate will be responsible for providing excellent customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.

Key Responsibilities
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
  • Follow company policies and procedures to ensure the safety of all associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a great customer experience by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately to reduce customer wait time.
  • Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • Education: High School or Equivalent.
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months.
  • Proficient in use of technology (iPad, registers).
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits and Compensation

Express & Bonobos offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, parental leave for new moms and dads, and more.

We are an equal opportunity employer and do not discriminate in recruiting, hiring, or any other terms and conditions of employment based on any federal, state, or locally protected characteristic. We are committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

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