Pharmacy Technician II Specialist
3 weeks ago
As a Pharmacy Technician II, you will play a vital role in assisting pharmacists with the practice of pharmacy in accordance with federal, state, and local regulations, HIPAA guidelines, corporate/departmental policies and procedures.
Key Responsibilities:
- Accurately interpret healthcare providers' prescription orders and enter them into the core pharmacy system.
- Notify physicians of incomplete or incorrect prescription information and perform the physician outreach process when necessary.
- Assist pharmacists in obtaining accurate verbal orders for product replacement and missing prescription information from healthcare providers.
- Manage patient adherence processes and schedule medication deliveries in accordance with Pharmacy Solutions guidelines.
- Assist patients with treatment compliance by entering/updating current medications, allergies, and medical conditions and triaging calls to nursing and/or pharmacists when necessary.
- Communicate with health insurance payors and providers to investigate benefits and transmit test claims to verify prescription coverage.
- Identify and recommend process/system improvements to increase efficiency and productivity of pharmacy operations functional areas.
- Interact professionally and efficiently with internal and external teams to ensure accurate provision of services to patients.
Requirements:
- High School Diploma or equivalent required (College or a 2-year Associate Degree is preferred).
- Must meet applicable Pharmacy Technician Licensure and Certification requirements no later than the first day of employment.
- Minimum of 3-5 years of experience within a Specialty Pharmacy or Retail/Mail Order Pharmacy, PBM, or healthcare provider setting.
- Familiarity with medical record handling/documentation, prescription data entry, high-quality customer service, and inter-professional communication.
- Strong core insurance (Medical and Pharmacy benefit) knowledge and knowledge of online verification systems or similar experience is preferred.
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