Pharmacy Technician II Specialist

3 weeks ago


Chicago, Illinois, United States PSG Global Solutions Careers Full time
Job Description

As a Pharmacy Technician II, you will play a vital role in assisting pharmacists with the practice of pharmacy in accordance with federal, state, and local regulations, HIPAA guidelines, corporate/departmental policies and procedures.

Key Responsibilities:

  • Accurately interpret healthcare providers' prescription orders and enter them into the core pharmacy system.
  • Notify physicians of incomplete or incorrect prescription information and perform the physician outreach process when necessary.
  • Assist pharmacists in obtaining accurate verbal orders for product replacement and missing prescription information from healthcare providers.
  • Manage patient adherence processes and schedule medication deliveries in accordance with Pharmacy Solutions guidelines.
  • Assist patients with treatment compliance by entering/updating current medications, allergies, and medical conditions and triaging calls to nursing and/or pharmacists when necessary.
  • Communicate with health insurance payors and providers to investigate benefits and transmit test claims to verify prescription coverage.
  • Identify and recommend process/system improvements to increase efficiency and productivity of pharmacy operations functional areas.
  • Interact professionally and efficiently with internal and external teams to ensure accurate provision of services to patients.

Requirements:

  • High School Diploma or equivalent required (College or a 2-year Associate Degree is preferred).
  • Must meet applicable Pharmacy Technician Licensure and Certification requirements no later than the first day of employment.
  • Minimum of 3-5 years of experience within a Specialty Pharmacy or Retail/Mail Order Pharmacy, PBM, or healthcare provider setting.
  • Familiarity with medical record handling/documentation, prescription data entry, high-quality customer service, and inter-professional communication.
  • Strong core insurance (Medical and Pharmacy benefit) knowledge and knowledge of online verification systems or similar experience is preferred.


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