Customer Service Representative

7 days ago


Haverstraw, New York, United States Regus Management Group LLC Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at our workspace.

Key Responsibilities

  • Provide exceptional customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Work closely with our customers to understand their needs and preferences, and provide tailored solutions to meet their requirements.
  • Ensure that our workspace is clean, tidy, and well-maintained, and that all facilities and equipment are in good working order.
  • Develop and maintain strong relationships with our customers, and provide regular updates on new services and initiatives.
  • Work collaboratively with our team to achieve our business objectives and deliver exceptional customer experiences.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, with a track record of delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong problem-solving skills, with the ability to think critically and resolve complex issues.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to training and development programs.
  • A fun and inclusive company culture.

About Us

We are Regus Management Group LLC, a leading provider of flexible workspace solutions. We are passionate about delivering exceptional customer experiences and creating a positive impact on our customers' businesses.



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