Customer Service Associate

3 weeks ago


Holyoke, Massachusetts, United States U-Haul Full time
About the Role

In this dynamic position, you will be the face of U-Haul's exceptional service, ensuring customers receive top-notch support on their journeys. Your role involves working as part of a supportive team to provide assistance with U-Haul products and services.

Responsibilities
  • Assist customers with rentals and inventory management using smartphone-based technology.
  • Maintain equipment on the lot, including checking fluid levels and performing routine inspections.
  • Clean and inspect equipment to ensure it is in good condition for rental.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring, and perform other duties as assigned.
Requirements
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.


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