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Culinary Service Associate
2 months ago
Position Summary
The Culinary Service Associate engages with patrons, colleagues, and supervisors in a respectful and courteous manner to ensure exceptional service during every interaction. This role involves delivering all menu items and providing accurate descriptions to guests. The Culinary Service Associate acts as a bridge between the front-of-house staff and the kitchen team.
Key Responsibilities
- Possesses comprehensive knowledge of all food and beverage offerings and the organization.
- Delivers all food items to guests promptly.
- Accurately describes dishes as they are served.
- Communicates guest needs to front-of-house staff and/or kitchen personnel.
- Assists in maintaining tables and clearing excess tableware.
- Ensures cleanliness of service stations and the overall venue.
- Manages the culinary service station and completes all assigned tasks.
- Exhibits a positive and professional demeanor and appearance.
- Understands and adheres to the organization's policies and procedures as outlined in the employee handbook.
- Maintains conversational knowledge of food and beverage items offered.
- Participates in training sessions, departmental meetings, or pre-shift briefings.
- Ensures the safety and well-being of all guests and colleagues by following safety standards and complying with health regulations.
Ideal Candidate Profile
- Minimum of 2 years' experience in a fine dining environment.
- Experience in a high-volume restaurant setting.
- Demonstrates strong oral and written communication, interpersonal, and conflict-resolution skills.
- Exhibits excellent organizational, problem-solving, and time management abilities.
- Actively contributes as a team player by supporting colleagues throughout shifts.
- Understands the responsibilities outlined in their job description.
- Reports safety concerns to management immediately.
Required Certifications
- Certification in Alcohol Awareness (e.g., TIPS/SIPS)
- Food Handling Safety certification
Physical Requirements and Work Environment
- Ability to stand, walk, lift, and bend for extended periods.
- Capable of lifting and bending to handle items weighing up to 50 lbs.
- Role may involve repetitive motion tasks.
- Exposure to hot kitchen equipment and cleaning materials may occur.
- Must maintain focus in a fast-paced and dynamic environment.
- Flexibility to work varying shifts, including days, evenings, weekends, and holidays.
This description is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the position. The organization reserves the right to modify this job description and assign additional duties as necessary.
