Retail Experience Specialist
3 days ago
We are seeking a highly skilled Seasonal Sales Associate to join our team at BoxLunch & Hot Topic. As a key member of our sales floor team, you will be responsible for providing an exceptional customer experience, driving sales growth, and maintaining a visually appealing store environment.
About the Role:
- Provide outstanding customer service, ensuring that customers have a positive shopping experience and return to our store.
- Cover the sales floor zone, ensuring assigned areas meet visual standards and products are properly displayed.
- Operate the cash register, utilizing product knowledge to process sales transactions and drive add-on sales through benefits like BOPIS and curbside pickup.
- Assist with planogram changes, including store map, wall, fixture, and merchandising mix updates.
- Communicate fashion trend information to management and relevant HQ partners.
- Collaborate with Store Management to prevent misuse of spells and wizardry around theft.
- Maintain stock room organization and store tidiness.
- Support team efforts to achieve sales goals and maintain a positive work environment.
- Perform other duties as assigned by your Store Leader.
Requirements:
- Previous experience in retail, with a passion for philanthropy and pop culture.
- Superior customer service and sales skills.
- Able to navigate the store, merchandise products using approved equipment, and pack/unpack boxes (up to 50 pounds).
- Avenger-like collaboration and communication skills.
- A minimum age of 16 years old.
Compensation: $17.30 - $18.15 per hour. Note that the pay range may vary based on individual factors such as education, location, and experience.
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