Retail Beauty Specialist

4 days ago


Sherman Oaks, California, United States Charlotte Tilbury Full time
Job Details

We are seeking a talented Makeup Professional to join our team at Charlotte Tilbury. As a key member of our retail team, you will be responsible for delivering exceptional makeup artistry and providing an outstanding customer experience.

About the Role:

  • Promoting and creating makeup experiences in-store
  • Representing the Charlotte Tilbury 5 P's: Professional, Proactive, Passionate, Prescriptive, and Potential
  • Driving business in-store through exceptional service and product knowledge

Key Responsibilities:

Sales
  • Achieve and exceed personal sales goals, including KPIs such as AUS and IPT
  • Create brand awareness through sharing and demonstrating product knowledge
  • Seat customers for makeup services and demonstrate entrepreneurial spirit within company guidelines
Customer Service
  • Lead by example to promote the Tilbury Touch and exceptional customer service
  • Deal with customer queries and achieve positive outcomes
  • Provide personalized shopping experiences and follow up with clients to establish a productive client base
Operations
  • Maintain excellent counter hygiene standards and adhere to cash loss prevention procedures
  • Assist with inventory management and implement visual merchandising displays

Salary: £35,000 - £45,000 per annum, depending on experience.



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