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Clinical Operations Coordinator

2 months ago

Marquand, Missouri, United States Community Health Network Full time

Job Summary

The Patient Service Representative plays a vital role in providing exceptional patient care and administrative support to our healthcare team. As a key member of our clinical operations team, you will be responsible for ensuring seamless patient experiences, from check-in to check-out.

Key Responsibilities

  • Check patients in for appointments and collect payments
  • Answer telephones, take accurate messages, and schedule appointments
  • Coordinate referrals and verify insurance eligibility
  • Utilize electronic medical records to update patient demographic information and post payments

Requirements

  • High school diploma or GED equivalent
  • 1 year of experience in a healthcare environment or 2 years of customer service experience
  • Strong listening and communication skills, with the ability to work well under pressure
  • Attention to detail, strong organization skills, and a team player mentality
  • Good judgment for maintaining confidentiality

Why Community Health Network?

We pride ourselves on building teams that deliver exceptional care through empathy, communication, and collaboration. As a caregiver at Community Health Network, you will be part of a dynamic team that makes a difference in the lives of our patients and communities.