Universal Banker I

2 weeks ago

Kailua, Hawaii, United States Bank of Hawaii Full time
{"title": "Customer Experience Specialist", "subtitle": "Deliver Exceptional Customer Experiences", "content": "

At Bank of Hawaii, we are committed to delivering exceptional customer experiences that meet the evolving needs of our clients. As a Customer Experience Specialist, you will play a critical role in creating a positive and memorable experience for our customers.

Key Responsibilities:

  • Manage overall branch client experience, proactively engaging existing and prospective clients to understand and interact with 21st century banking advancements.
  • Maintain and sell financial services to clientele by addressing both long-term and short-term goals through profiling.
  • Actively sell financial products and services, including referrals as appropriate, and interview, process applications, and close for all consumer credit products.
  • Process a wide range of financial transactions, including cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks, and selling traveler's checks.
  • Balance individual cash, open and close the vault, and perform duties as needed of Automated Teller Machine (ATM), Vault, Cash recycler, and armored car transactions.

Requirements:

  • High School Diploma or G.E.D, or equivalent related work experience.
  • 2+ years of experience in consumer sales, marketing, and customer service.
  • Demonstrated success in retail environment.
  • 2+ years of teller experience.
  • Demonstrates ability and desire to advance skills in various areas of personal finance, including investments, insurance, mortgage, etc.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ", "lang_code": "en-US"}

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