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Clinical Support Specialist
2 months ago
Pyramid Healthcare Inc is seeking a highly skilled Clinical Support Specialist to join our team at Center City. As a Clinical Support Specialist, you will play a vital role in supporting our clinical team by providing assistance with level of care assessments.
Key Responsibilities- Introduce and explain the Level of Care Assessment (LOCA) process to clients.
- Collect demographic and historical information relevant to the LOCA.
- Explain and facilitate signatures for Releases of Information (ROI) and other admission paperwork.
- Facilitate admission process by communicating with Licensed Counselor when client is ready for clinical portion of the LOCA.
- Gather information for and complete precertification for all managed care clients when applicable.
- Required to find placement in appropriate setting for the client.
- Collaboration with therapists and marketing team.
- Case consulting with clinical team.
- Collaborates with admissions to keep schedule up to date.
- Master's Degree from an accredited college with a major in a generally recognized clinical discipline in which the degree program includes a clinical practicum.
- Licensed in a generally recognized clinical discipline that includes mental health clinical experience.
- Strong clinical skills in mental health/substance abuse/eating disorder treatment.
- A working knowledge of HIPAA, Licensing, and CARF regulations.
- Excellent oral and written communication and interpersonal skills.
- Ability to problem solve by gathering and analyzing information, working well in an individual/group problem solving situation, and showing initiative in problem solving.
- Maintains professionalism and does not show favoritism.
- Maintains consistency with clients, staff, visitors, and the public.
- Sound clinical judgment and excellent clinical skills.
- Ability to handle a crisis situation and react appropriately.
- Flexibility and adaptable.
- Ability to make decisions in an objective and ethical manner.
- Calm and decisive in crisis situations.
- Ability to sustain a team environment.
- Medical, Dental, and Vision Insurance.
- Flexible Spending Accounts.
- Life Insurance.
- Paid Time Off.
- 401(k) with Company Match.
- Tuition Reimbursement.
- Employee Recognition Programs.
- Referral Bonus opportunities.
- And More.
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values:
- INTEGRITY - striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.
- DEDICATION - demonstrating an unwavering commitment to always provide exceptional care and support to those we serve.
- COLLABORATION - a steadfast, team-focused approach; working together to achieve excellence.
- PASSION - genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.
