Senior Dataflow Sustainment Engineer

7 days ago


Columbia, South Carolina, United States Kaizen Approach Full time

We are seeking a highly skilled Dataflow Sustainment Engineer to provide essential support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems.

Responsibilities include managing IT system infrastructure, providing Tier 1 and Tier 2 support for day-to-day operations, monitoring, and problem resolution of cross-domain solutions.

Additionally, this role involves escalating and communicating status updates to agency management and internal customers, as well as providing support for system and hardware problems and remaining engaged in the resolution process.

Key qualifications include:

  • Demonstrated experience in assisting with escalated tickets from Tier 1 support
  • Creating new documentation for repeatable solutions for Tier 1 troubleshooting
  • Updating scripted responses
  • Analyzing quarantined data to determine the cause
  • Documenting tickets with comprehensive details
  • Patching IAVA systems at each security domain
  • Re-routing NiFi Data Flows around system blockages
  • Performing system backup and restore tasks
  • Documenting all changes made to systems
  • Closing or escalating tickets as appropriate

Required qualifications include:

  • Three (3) years of experience with Linux
  • One (1) year of experience with NiFi
  • DoD 8570 Compliance IAM Level 1 certification
  • Nine (9) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government
  • Bachelor's degree in a Technical, Math, or Business discipline from an accredited college or University OR 13 Years of technical experience
  • Active TS/SCI clearance with Polygraph

About Kaizen Approach:

We love what we do, and that drives us to create the best possible results for our customers. We apply years of experience in Cybersecurity and Learning & Development to guide our customers in ongoing improvements that keep their employees' skills current and their companies protected.

We care about our employees as individuals, and we support and encourage them in their professional growth and personal happiness. We sincerely value every member of our team.

We offer a comprehensive benefits package, including:

  • Premium Healthcare
  • 4 Weeks of PTO
  • 11 Paid Holidays
  • Gifted 401k
  • Profit Sharing
  • Paid Training and Admin Time


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