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Parking Operations Manager
1 month ago
Job Summary: We are seeking a skilled and experienced Parking Operations Manager to join our team at Ace Parking. As a key member of our management team, you will be responsible for overseeing the daily operations of our parking facilities, ensuring that our clients receive exceptional service and that our facilities are maintained to the highest standards.
Key Responsibilities:
- Oversee daily cash handling procedures and submit accurate reports of collections.
- Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.
- Contribute to the development and implementation of park policies and procedures.
- Accountable for meeting or exceeding established performance targets.
- Order and maintain a supply of necessary materials and equipment.
- Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility.
- Address customer inquiries and complaints in a prompt and professional manner.
- Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively.
- Continuously seek ways to improve service quality and efficiency.
- Provide training to workers on safety regulations, equipment usage, and job duties.
- Promote teamwork, inclusion, and respect among all staff.
Requirements:
- 50 to $20 per hour.
- A commitment to diversity and inclusion.
About Us: Ace Parking is a leading parking management company that is dedicated to providing exceptional service to our clients and their customers. We are committed to creating a positive and inclusive work environment that values diversity and promotes opportunities for growth and development.
