Retail Store Associate
1 day ago
We are seeking a skilled and enthusiastic Retail PT Service Team Member to join our team at Michaels in Sioux City, IA. This role offers an estimated salary of $35,000 per year.
Job OverviewIn this dynamic position, you will provide exceptional customer service, help customers shop, locate products, and find solutions. You will also be responsible for delivering a fast and friendly checkout experience, completing truck unloading and merchandise duties, and maintaining store recovery standards.
About the RoleThis is a part-time opportunity that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. As a Retail PT Service Team Member, you will have the opportunity to engage with customers, resolve issues, and make a positive impact on their shopping experience.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues promptly
- Help customers shop, locate products, and find solutions
- Deliver a fast and friendly checkout experience, executing cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible for completing merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
To succeed in this role, you should have:
- Retail and/or customer service experience preferred
- Able to remain standing for long periods of time
- Ability to move throughout the store
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