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Store Manager
2 months ago
Circle K is seeking a highly skilled and experienced Store Manager to lead our retail sales team. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Leadership and Management
- Recruit, train, and develop a high-performing team of sales associates.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Maintain a clean, organized, and well-stocked store environment.
- Site Relationships
- Build and maintain strong relationships with suppliers and vendors.
- Resolve customer complaints in a timely and professional manner.
- Promote a positive public image within the community.
- Training and Development
- Provide ongoing training and coaching to sales associates to ensure they have the skills and knowledge needed to succeed.
- Develop and implement training programs to improve customer service and sales skills.
- Communication
- Develop and implement effective communication strategies to keep sales associates informed and engaged.
- Establish regular meetings with sales associates and management team to discuss sales performance and customer feedback.
- Organizing and Planning
- Develop and implement plans to achieve sales goals and improve customer satisfaction.
- Manage and supervise store operations to ensure efficient use of resources and minimize waste.
- Financial
- Manage store finances, including budgeting, forecasting, and analyzing sales data.
- Develop and implement strategies to improve sales and profitability.
- Education
- High school diploma or equivalent required.
- Bachelor's degree in business or related field preferred.
- Experience
- Minimum 2 years of retail sales experience required.
- Proven track record of driving sales growth and improving customer satisfaction.
- Skills
- Excellent leadership and communication skills.
- Ability to analyze sales data and develop strategies to improve sales performance.
- Strong problem-solving and decision-making skills.