Engineering Operations Supervisor

7 days ago


Fitchburg, Massachusetts, United States Great Wolf Lodge Full time
About the Job

As an Engineering Operations Supervisor at Great Wolf Lodge, you will play a critical role in maintaining the highest standards of guest satisfaction while ensuring a safe and healthy work environment. This is a dynamic position that requires strong leadership skills, technical expertise, and excellent communication abilities.

Responsibilities:

  1. Contribute to strategic plans by providing maintenance information and implementing production, productivity, quality, and customer-service standards.
  2. Evaluate the functionality and reliability of facility systems and associated equipment, identifying areas for improvement and recommending changes.
  3. Maintain function and reliability of facility systems and associated equipment by implementing preventive maintenance programs and operating and testing systems and equipment.
  4. Select, train, schedule, coach, and counsel employees as needed, evaluating their performance and making recommendations for compensation actions.
  5. Maintain a safe and healthy work environment by following standards and procedures, complying with legal codes and regulations, and updating job knowledge through educational opportunities.

Qualifications:

  • Associate's degree or equivalent experience in a related field.
  • 5+ years of experience with hands-on equipment maintenance, including troubleshooting electronics failures using specialized tools.
  • 3+ years of experience supervising a team of technically skilled individuals.
  • Desirable qualifications include plumbing licenses, certified pool & spa (CPO) licenses, aquatic facility operator (AFO) certification, and previous leadership experience in a resort/waterpark setting.

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