Senior Maintenance Director

4 days ago


Fitchburg, Massachusetts, United States Great Wolf Lodge Full time
About the Role

We are seeking a highly skilled and experienced Engineering Operations Supervisor to join our team at Great Wolf Lodge. As a key member of our maintenance team, you will be responsible for ensuring the highest quality standards of guest satisfaction while maintaining a safe and healthy work environment.

Key Responsibilities:

  • Supervise maintenance operations and physical condition of the facility to ensure optimal performance and efficiency.
  • Evaluate functionality and reliability of facility systems and associated equipment, identifying problems and requirements for improvement.
  • Implement preventive maintenance programs, operating and testing systems and equipment to restore, repair, rebuild, or replace faulty components and parts.
  • Perform supervisory responsibilities, including selecting, training, scheduling, coaching, and counseling employees as needed.
  • Maintain accurate records of maintenance activities, equipment performance, and employee performance.

Requirements:

  • Associate's degree or equivalent experience in a related field.
  • 5+ years of experience with hands-on equipment maintenance, including troubleshooting electronics failures using specialized tools.
  • 3+ years of experience supervising a team of technically skilled individuals.
  • Desirable qualifications include plumbing licenses, certified pool & spa (CPO) licenses, aquatic facility operator (AFO) certification, and previous leadership experience in a resort/waterpark setting.

Physical Requirements:

  • Able to lift up to 15 lbs.
  • Able to bend, stretch, and twist.
  • Able to sit or stand for long periods of time.
  • Able to climb multiple flights of stairs on a daily basis and walk frequently.


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