Income Maintenance Caseworker III

4 weeks ago


Clinton, North Carolina, United States Sampson County Full time
Job Summary:

The Income Maintenance Caseworker III is responsible for developing and implementing an Income Maintenance Caseworker training program, covering policy and systems training, as well as quality assurance work across multiple program areas for new and existing Economic Services staff. This role also involves second-party review of eligibility casework performed by Income Maintenance Caseworker II-level positions and serving as a primary point of contact for workers to answer policy questions and/or troubleshoot cases. Additionally, this position may carry a partial/specialized caseload.

Key Responsibilities:
  • Develop and implement an Income Maintenance Caseworker training program
  • Conduct second-party review of eligibility casework
  • Provide policy guidance and support to workers
  • Manage a partial/specialized caseload

Requirements:
  • Two years of experience as an Income Maintenance Caseworker
  • Equivalent combination of training and experience
  • Considerable knowledge of income maintenance programs
  • Ability to read, analyze, and interpret regulations, policies, and procedures
  • Ability to work independently and prioritize work

Preferred Qualifications:
  • Bilingual skills
  • DSS experience

Equal Opportunity Employer:
Sampson County is an equal opportunity/affirmative action employer. All offers of employment are conditional pending candidate undergoing pre-employment Alcohol & Drug testing and producing satisfactory test results.

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