Restaurant Operations Manager
2 weeks ago
Mugshots Grill and Bar is seeking an experienced Assistant Manager to lead our team on the MS Gulf Coast. This is an excellent opportunity for a leader with 2 – 3 years of restaurant management experience, particularly in quick-serve, high-volume environments.
Key Responsibilities:
- Ensure exceptional guest service, fostering a welcoming atmosphere and responsive, friendly, and courteous interactions.
- Maintain high-quality food products, adhering to recipes, portioning, cooking, and serving standards.
- Drive sales, service, quality, and appearance of facility and sanitation/cleanliness through effective training and a positive working environment.
- Collaborate with leadership to control profit and loss centers, including food, beverage, supply, utility, and labor costs.
- Manage cash and other receipts, adhering to cash handling and reconciliation procedures.
- Fill in as needed to ensure efficient operations and guest service standards.
- Prepare required paperwork, including forms, reports, and schedules, in an organized and timely manner.
- Ensure equipment is kept clean and in excellent working condition through regular inspection and maintenance.
- Verify product receipts, adhering to receiving policies and procedures.
- Schedule labor as needed, ensuring all positions are staffed and labor cost objectives are met.
- Administer prompt, fair, and consistent corrective action for any policy violations.
- Operate the business in accordance with company policies and applicable laws.
Requirements:
- Experience with a full-service alcohol-serving facility.
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
- Serve-Safe certification.
- Demonstrated leadership skills, including coaching, directing, and motivating a team.
- Some exposure to P&L and sales building is highly desirable.
Benefits:
- Paid vacation
- Health Insurance
- Incentive Plan
- Referral rewards
About Mugshots:
Mugshots Grill & Bar is a popular sports grill and bar originating in Hattiesburg, MS, known for its delicious burgers, lively atmosphere, and commitment to exceptional service. With a diverse menu featuring specialty burgers, sandwiches, appetizers, and more, Mugshots has become a favorite dining destination for patrons across the Southeastern United States since 2004. Founded on the principles of quality, value, and community, Mugshots continues to expand its footprint while staying true to its roots.
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