Technical Support Specialist

1 month ago


Queen Creek, Arizona, United States Dave & Buster Full time
Job Summary:

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for the repair and maintenance of our gaming equipment, simulators, and technical systems. You will also assist our guests and maintain a clean and organized midway area at all times.

Key Responsibilities:
  • Deliver exceptional guest service by providing timely and accurate support for our gaming equipment and technical systems.
  • Perform routine maintenance and repairs on gaming equipment, simulators, and technical systems to ensure optimal performance and guest satisfaction.
  • Assist guests with questions and concerns, providing clear and concise information to ensure a positive experience.
  • Work collaboratively with other team members to maintain a clean and organized midway area, ensuring a safe and enjoyable environment for guests.
  • Participate in daily, weekly, and monthly maintenance and organization of technical rooms and storage areas.
  • Assist with general store maintenance as directed by management.
  • Develop and maintain a positive working relationship with all team members to foster a cooperative and harmonious working climate.
Requirements:

The ideal candidate will possess excellent communication and technical skills, with the ability to work independently and as part of a team. You will be required to work days, nights, and weekends as needed, and be able to lift and carry up to 30 pounds. A high school diploma or equivalent is required, and technical or electrical skills are preferred but not required.

Benefits:
  • Competitive hourly rate of $16.50 per hour.
  • Attractive benefits package, including medical, dental, vision, and 401K.
  • Opportunities for career growth and advancement.
Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.

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