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General Manager Assistant

2 months ago

Atlanta, Georgia, United States Stars and Strikes Full time
Job Description

At Stars and Strikes, our Assistant General Manager plays a pivotal role in the overall operation of the center, encompassing bowling, arcade, and food & beverage aspects. As the AGM, you will be responsible for assisting the General Manager in meeting or exceeding revenue and cost objectives, ensuring proper training of staff, and delivering exceptional guest service.

Key Responsibilities:

  • Leadership and Management: Assist the General Manager in overseeing the daily operations of the center, including managing staff, budgets, and labor.
  • Guest Experience: Create an exciting and fun atmosphere to ensure a great experience for our guests and team.
  • Staff Development: Hire, train, coach, develop, schedule, evaluate, and discipline team members to ensure they meet the company's standards.
  • Financial Management: Understand and be accountable for adherence to core standards, HR policies, training, safety requirements, and recordkeeping.
  • Revenue Growth: Assist in achieving all revenue category goals on the P&L through appropriate staffing levels and scheduling needs based on individual center needs.
  • Training and Development: Develop and oversee employee training on POS, service protocols, and operational standards.

Requirements:

  • 2 or more years of experience in management
  • Proven operations background with exceptional leadership, communication, and time management skills
  • Previous experience in managing budgets and labor
  • Background in the restaurant/hospitality industry is preferred
  • Must be willing to work a flexible schedule based on the needs of the business, including weekends & holidays

Why Work with Us:

  • We offer a family-owned business environment where team members are considered part of our family
  • We encourage team members to continue their training by providing online resources
  • We provide opportunities for all team members to give back to the community
  • We encourage team members to have fun while they work
  • We work together as a team and succeed as a team

Perks:

  • Health & 401k Benefits
  • Paid-time off
  • Bonuses
  • Profit-Sharing
  • Company-wide contests
  • Free bowling, laser tag & gameplay