Parking Attendant, Bojangles Entertainment Complex
4 weeks ago
The Parking Attendant provides exceptional customer service to patrons and ensures the smooth flow of traffic through the gate by performing the following duties:
- Provides directions to customers for various locations in the city.
- Resolves customer complaints independently or with the aid of a supervisor.
- Provides quality customer service to patrons.
- Maintains a professional appearance.
- Assists patrons with accessible parking locations and needs.
- Directs patrons to designated parking spaces/locations within lot.
- Coordinates with off-duty police traffic management to assist when needed.
- Responsible for placement of cones and other traffic devices in locations as designated for traffic control by Parking Manager.
Key Responsibilities:
- Deliver exceptional customer service to patrons.
- Ensure the smooth flow of traffic through the gate.
- Provide directions to customers for various locations in the city.
- Resolve customer complaints independently or with the aid of a supervisor.
Requirements:
- A High School Diploma or GED equivalent and a minimum of 1 year related work experience or equivalent combination of education and experience.
- Must be able to work a flexible schedule which may consist of nights, weekends and/or holidays.
- Must be able to work outside in the elements for extended periods of time.
What We Offer:
- CRVA University
- Employee 1st Culture
- CORE Values
At the Charlotte Regional Visitors Authority, we are committed to providing exceptional customer service and ensuring the smooth flow of traffic through our gates. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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