Parking Attendant, Bojangles Entertainment Complex

4 weeks ago


Charlotte, North Carolina, United States CRVA Full time
Job Summary

The Parking Attendant provides exceptional customer service to patrons and ensures the smooth flow of traffic through the gate by performing the following duties:

  1. Provides directions to customers for various locations in the city.
  2. Resolves customer complaints independently or with the aid of a supervisor.
  3. Provides quality customer service to patrons.
  4. Maintains a professional appearance.
  5. Assists patrons with accessible parking locations and needs.
  6. Directs patrons to designated parking spaces/locations within lot.
  7. Coordinates with off-duty police traffic management to assist when needed.
  8. Responsible for placement of cones and other traffic devices in locations as designated for traffic control by Parking Manager.

Key Responsibilities:

  • Deliver exceptional customer service to patrons.
  • Ensure the smooth flow of traffic through the gate.
  • Provide directions to customers for various locations in the city.
  • Resolve customer complaints independently or with the aid of a supervisor.

Requirements:

  • A High School Diploma or GED equivalent and a minimum of 1 year related work experience or equivalent combination of education and experience.
  • Must be able to work a flexible schedule which may consist of nights, weekends and/or holidays.
  • Must be able to work outside in the elements for extended periods of time.

What We Offer:

  • CRVA University
  • Employee 1st Culture
  • CORE Values

At the Charlotte Regional Visitors Authority, we are committed to providing exceptional customer service and ensuring the smooth flow of traffic through our gates. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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