Customer Experience Specialist
3 hours ago
About Us
24 Hour Fitness is a leading fitness community dedicated to creating a healthier, happier world. Our mission is to provide accessible, affordable, and welcoming fitness options for everyone. We're passionate about delivering an exceptional experience to our members and guests.
Sales and Service Expert - Fitness Club
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Expert - Fitness Club. As a key member of our sales team, you will be responsible for delivering outstanding sales and service experiences to our guests and members.
Key Responsibilities:
- Deliver a personalized and engaging guest experience that meets the unique needs and interests of each guest.
- Build relationships with existing members to drive retention and increase sales.
- Generate new business opportunities through internal referrals, guest passes, and phone outreach.
- Utilize our Lead Management System to manage and follow up on leads.
Requirements
To succeed in this role, you will need to have:
- A strong passion for fitness and helping others achieve their goals.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic knowledge of fitness principles and equipment.
Salary and Benefits
We offer a competitive salary of $17.15 - $19.06 per hour, depending on location, work experience, and education. Additionally, we provide:
- A complimentary club membership for you and your family.
- A comprehensive benefits package, including medical, dental, vision, and 401(k) savings plan.
- Ongoing training and development opportunities to help you grow in your career.
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