Support Team Specialist

5 hours ago


Elk Grove, California, United States AVM California Solutions Full time
Job Description

AVM California Solutions is seeking a highly skilled Support Team Specialist to join our team. As a key member of our client support team, you will play a vital role in delivering exceptional customer experiences.

About the Role:

  • You will be responsible for educating potential consumers about our clients' products and services.
  • Build strong relationships with customers through excellent interpersonal skills and personability.
  • Answer questions regarding services and expand on the benefits of our brand compared to competitors.
  • Participate in regular meetings with the client support specialist team to develop strategies for achieving customer acquisition standards and sales goals.
  • Attend training sessions on new products, services, or sales promotions to provide customers with accurate and up-to-date information.
  • Complete customer orders efficiently and accurately.

Requirements:

  • 0-2 years of experience in a customer-centric role is preferred.
  • A high school diploma or equivalent is required.
  • A college degree is preferred but not necessary.
  • Strong ability to communicate effectively.
  • Aptitude for taking on multiple responsibilities with versatility.

Estimated Salary: $60,000 - $80,000 per year.

Benefits:

  • Positive and diverse working culture.
  • Opportunities for career advancement.
  • Closures on all major holidays.
  • Travel opportunities and company events.
  • Consistent schedule and job security.


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