Patient Service Specialist

1 week ago


New Haven, Connecticut, United States Concentra Full time
Job Summary

Concentra is seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in providing exceptional patient care and administrative support to our patients and healthcare providers.

Key Responsibilities
  • Provide exceptional patient care and support to patients and healthcare providers
  • Manage patient registration, scheduling, and check-in processes
  • Answer incoming phone calls and direct patients to the appropriate staff member
  • Process patient paperwork and ensure accurate and timely completion of all necessary forms
  • Maintain accurate and up-to-date patient records and files
  • Assist with front office operations, including answering phones, greeting patients, and handling correspondence
  • Collaborate with healthcare providers and other staff members to ensure seamless patient care and communication
Requirements
  • High school diploma or equivalent required
  • 6 months to 1 year of experience in a medical office setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and knowledge of medical software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance


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