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Experienced Fire Service Technician
2 months ago
We are seeking a highly skilled and experienced Fire Service Technician to join our team at Johnson Controls International. As a Fire Service Technician, you will be responsible for installing, testing, and maintaining fire alarm and life safety systems in various commercial and industrial settings.
Key Responsibilities- Install, test, and maintain fire alarm and life safety systems, including electronic fire alarm systems and other related building system products.
- Diagnose problems and perform service and repairs on fire alarm systems and other related building system products.
- Read and interpret blueprints, diagrams, submittals, specifications, software, systems, programs, schematics, and operational product manuals.
- Exhibit excellent customer service skills by consistently communicating with customers to ensure customer satisfaction.
- Complete service acknowledgements with accurate coding through communication devices, such as smartphones and laptop computers.
- Obtain customer signature upon completing service call assignment.
- Participate in a scheduled on-call rotation.
- Help to train or mentor others on the service team.
- Perform other duties as assigned.
- 10+ years of documented experience in low voltage electrical systems, including fire/life safety systems, access control, nurse call, and paging systems.
- Valid fire alarm license.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- High school graduate or equivalent.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours, including weekends, to meet customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to implement and always follow safety guidelines and procedures.
- Strong organizational skills, a positive attitude, and an ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Retain any licenses that are required by national, state, and local codes.
- NICET Level II certification.