Housing Specialist

2 months ago

New York, United States Neighborhood Association Full time
Job Description

Job Summary:

The successful candidate will be responsible for providing housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will collaborate with case managers to develop service plans for clients to ensure permanent and stable housing and access to community resources.

Key Responsibilities:

  • Serve as a case manager for clients with a goal of placing them in transitional and permanent housing
  • Assist in client intake, service planning, advocacy, and referral services in the absence of a case manager
  • Meet weekly or bi-weekly to follow-up on Individualized Living Plans (ILP)
  • Maintain records and counseling session logs in the DHS CARES system
  • Conduct housing-related activities and workshops
  • Provide follow-up case management for clients placed in housing, to promote retention and document outcomes (aftercare mediation)
  • Communicate with evening/weekend staff and with staff of other agencies to coordinate client services such as room and apartment viewings
  • Develop a list of real estate agents and brokers; establish relationships, and make daily contact with providers of real estate services
  • Submit applications for General Population, Housing Preservation Development, and Supportive Housing via the PACT System
  • Compile and submit packages to DHS for Special One-Time Assistance (SOTA), Enhanced One-Shot Deal (EOSD), CityFHEPS, and Pathway Home
  • Inspect client living quarters regularly
  • Escort clients to permanent housing or provide transportation to ensure rental agreements are finalized
  • Make appointments with landlords and other housing agents to ensure individuals have housing leads
  • Work collaboratively with social services staff to identify client readiness on housing
  • Treat all clients, visitors, and employees with kindness, respect, and dignity
  • Enforce facility rules and regulations to maintain compliance
  • Attend staff meetings and serve on committees as required
  • Maintain confidentiality and professionalism
  • Demonstrate effective time management and prioritization
  • Maintain awareness of new trends and developments in social services and related fields
  • Perform general clerical duties

Professional and Personal Qualifications:

  • Baccalaureate degree in Social Work, Psychology, Sociology, or a related field with 2+ years of direct social service experience
  • Associate degree in Human Services, or a related field with 4+ years of direct social service experience
  • High School Diploma/General Equivalent Diploma with 8+ years of direct social service experience
  • Knowledgeable of the plight of the homeless and special needs populations
  • Knowledgeable of case work/case management methodologies
  • Commitment to the mission of the Neighborhood Association, Inc.
  • Proven ability to work collaboratively well with diverse groups
  • Proven ability to handle multiple tasks effectively under pressure
  • Strong organizational skills, detail-oriented, and efficient
  • Maturity, integrity, and sound judgment

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