Service Department Lead

4 weeks ago


The Dalles, Oregon, United States Gills Point S Tire & Auto Full time

h3JobSummary/h3pWeareseekingahighlyskilledandexperiencedServiceDepartmentLeadtojoinourteamatGillsPointSTire&Auto.Asakeymemberofourservicedepartment,youwillberesponsibleforprovidingexceptionalcustomerservice,managingserviceschedules,andensuringthesmoothoperationofourservicedepartment./ppbKeyResponsibilities:/b/pulliManageserviceschedulesandcoordinatewithtechnicianstoensureefficientworkflowandcustomersatisfaction./liliProvidedetailedexplanationsofworkperformedandassociatedcoststocustomers./liliUpsellservicesandproductsbasedonvehicleconditionandcustomerneeds./liliCoach,train,andmentorotherServiceAdvisorsintheirduties./liliManageresources,includingtechniciantime,equipment,andparts,tooptimizeproductivityandcustomersatisfaction./li/ulpbRequirements:/b/pulli5+yearsofexperienceinacustomerservicerole,preferablyintheautomotiveindustry./liliExtensiveknowledgeofautomotivesystems,diagnostics,andrepairprocesses./liliExcellentverbalandwrittencommunicationskills./liliAbilitytomanagemultipletasksandappointmentsefficiently./liliProficiencyinusingcomputersystems,includingPOSsoftwareandappointmentschedulingsoftware./li/ulpbWhatWeOffer:/b/pulliPaidtimeoff/liliStableworkinghours/liliExcellenttrainingandcareeradvancementopportunities/liliCompetitivewages/lili401(k)savingsplanwithcompanymatch/li/ul



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