Sales Representative

5 days ago


Destin, Florida, United States The UPS Store #1229 Full time
Job Summary

We are seeking a highly skilled and customer-focused Sales Advisor to join our team at The UPS Store #1229. As a Sales Advisor, you will be responsible for delivering exceptional customer service to our retail customers, processing packages for courier shipment, and operating various equipment and devices.

Key Responsibilities:

  • Provide outstanding customer service to walk-in customers, telephone inquiries, and email inquiries
  • Practice good listening skills with customers, team members, and leadership
  • Stay up-to-date on product and service offerings, alternative solutions, and industry trends
  • Operate all equipment, software, and devices with expertise and willingness to teach others
  • Maintain a clean and safe working environment
  • Manage demanding, impatient, and/or frustrated customers to turn stressful events into positive experiences
  • Take ownership of customers' shipping needs and offer viable solutions
  • Multitask and maintain attention to detail and high quality control

Requirements:

  • Previous customer-facing retail sales experience
  • Strong computer and typing skills
  • High school diploma or GED
  • Friendly and genuinely helpful demeanor
  • Self-motivated and reliable
  • Able to lift 40 pounds
  • Professional appearance

What We Offer:

As a Sales Advisor at The UPS Store #1229, you will have the opportunity to work in a fast-paced and dynamic environment, providing excellent customer service and contributing to the success of our team.



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