Sales Representative
5 days ago
We are seeking a highly skilled and customer-focused Sales Advisor to join our team at The UPS Store #1229. As a Sales Advisor, you will be responsible for delivering exceptional customer service to our retail customers, processing packages for courier shipment, and operating various equipment and devices.
Key Responsibilities:
- Provide outstanding customer service to walk-in customers, telephone inquiries, and email inquiries
- Practice good listening skills with customers, team members, and leadership
- Stay up-to-date on product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices with expertise and willingness to teach others
- Maintain a clean and safe working environment
- Manage demanding, impatient, and/or frustrated customers to turn stressful events into positive experiences
- Take ownership of customers' shipping needs and offer viable solutions
- Multitask and maintain attention to detail and high quality control
Requirements:
- Previous customer-facing retail sales experience
- Strong computer and typing skills
- High school diploma or GED
- Friendly and genuinely helpful demeanor
- Self-motivated and reliable
- Able to lift 40 pounds
- Professional appearance
What We Offer:
As a Sales Advisor at The UPS Store #1229, you will have the opportunity to work in a fast-paced and dynamic environment, providing excellent customer service and contributing to the success of our team.
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