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Director of Culinary Operations

1 month ago


Pittsburgh, Pennsylvania, United States Kansas Crossing Casino + Hotel Full time
POSITION SUMMARY

The Director of Food and Beverage is responsible for overseeing the strategic direction and operational management of the Food and Beverage departments, ensuring alignment with company policy and regulatory requirements. This role requires a strong focus on revenue growth, customer satisfaction, and team development.


KEY RESPONSIBILITIES

  • Develop and implement departmental strategies to drive revenue growth and improve profitability.
  • Lead a team of departmental managers, providing guidance, coaching, and mentoring to ensure effective leadership and team performance.
  • Monitor and evaluate departmental performance, identifying areas for improvement and implementing corrective actions.
  • Collaborate with cross-functional teams to ensure seamless operations and achieve business objectives.
  • Ensure compliance with regulatory requirements and company policies, maintaining a safe and healthy work environment.
  • Develop and manage departmental budgets, controlling costs and optimizing resources.
  • Communicate effectively with team members, guests, and external partners, fostering a positive and inclusive work environment.

WORKING CONDITIONS

Must have ability to:

  • Work effectively in a fast-paced environment, managing multiple priorities and deadlines.
  • Communicate effectively with all levels of team members, guests, and external partners.
  • Travel to various locations, including restaurants, bars, and other departmental areas.
  • Work long hours, including nights, weekends, and holidays, as required.

QUALIFICATIONS
Knowledge of property operations, food and beverage planning, and analysis. Experience in the Culinary Arts field, with a strong understanding of food production and preparation techniques. Familiarity with effective food service techniques and sales strategies. Proven track record of leading, inspiring, and developing teams, with a focus on service excellence and financial performance.

Must have a gregarious personality, optimistic outlook, and passion for the business. Proven ability to communicate effectively, with strong interpersonal and leadership skills. Familiarity with company and property-specific policies and procedures.


REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, each and every Team Member has the following responsibilities related to compliance with laws and regulations:

  • Attend required training sessions offered by the casino.
  • Obtain required licenses.
  • Perform duties in compliance with local laws and regulations.
  • Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of ordinances, regulations, laws, policies, and procedures relating to the team member's department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report illegal activity to Security or the appropriate levels of Management.