Customer Service Representative

3 weeks ago


St Petersburg, United States Planet Fitness Full time
Job Summary

The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.

Key Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.


  • Bay St Louis, United States Remote Customer Service Full time

    About the RoleAs a Customer Service Representative with our company, you'll provide exceptional customer service from the comfort of your own home. You'll handle customer inquiries and issues in a professional and timely manner, ensuring customer satisfaction and loyalty.Key Responsibilities• Customer Support: Respond to customer inquiries, providing...


  • Petersburg, United States Virginia Linen Service Inc Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and dependable Customer Service Representative to join our team at Virginia Linen Service, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling accounts receivable, and...


  • St Petersburg, United States Sylvan Learning Systems Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...


  • St Petersburg, United States Gordon Food Service Full time

    Gordon Food Service is hiring a Part Time Store Associate to join our team.**Job Summary:**We are seeking a Part Time Store Associate to work in our store.**Responsibilities:**- Work in a fast-paced retail environment- Provide excellent customer service- Maintain a clean and organized store- Work collaboratively with other team members- Meet sales and...


  • St Petersburg, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all customers,...


  • St. Petersburg, United States Randstad Full time

    Randstad - Customer Service Representative **Job Summary** As a Customer Service Representative at Randstad, you will be responsible for providing exceptional customer service to clients and customers. Your primary goal will be to respond promptly and professionally to incoming telephone calls, chats, and tickets, ensuring that all customer inquiries are...


  • St Petersburg, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...


  • Petersburg, United States Virginia Linen Service Inc Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and...


  • Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...


  • Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is...


  • St. Petersburg, Florida, United States Fiberglass Coatings Inc Full time

    Job SummaryFiberglass Coatings Inc is seeking a highly skilled Customer Service Representative to join our team at our St. Petersburg location.As a Customer Service Representative, your primary responsibility will be to analyze and verify the accuracy of order information in a timely manner. This position is also responsible for initiating and/or...


  • St Petersburg, United States FiberGlass Coatings Full time

    Fiberglass Coatings, a leading distributor of composite materials, is seeking a full-time Customer Service Representative at our location. As a Customer Service Representative, your primary responsibility is to analyze and verify the accuracy of order information in a timely manner. This position is also responsible for initiating and/or implementing...


  • St Petersburg, United States Tata Consultancy Services Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tata Consultancy Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inbound service inquiries, and resolving complex service...


  • St Petersburg, United States Solomon Page Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Solomon Page. As a key member of our client's support team, you will be responsible for providing exceptional customer service to internal and external customers.Key Responsibilities:Provide timely and effective customer service via phone,...


  • St Petersburg, United States 24 Seven Talent Full time

    Customer Service Representative-Contract length: 5-6 months (with potential to extend!)-Location: St. Petersburg, FL-Shift/Hours: Monday-Friday, 11:50am-8:20pm (hours during training period are from 8:45am-5:15pm)-Max pay rate: $20/hr*Spanish fluency is required*Our client, a large retail brand, is seeking Customer Service Representatives to join their team...


  • St Petersburg, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...


  • St Petersburg, United States L Oreal USA Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our Customer Experience Team as a Customer Service Representative. In this role, you will provide exceptional service to a diverse group of beauty professionals, salons, and individual stylists, utilizing the portfolio of L'Oreal Professional Product brands and partner brands...


  • St Petersburg, United States U-Haul Full time

    Location: 4020 66th St N, Saint Petersburg, Florida 33709 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • St Petersburg, United States Tata Consultancy Services Full time

    At Tata Consultancy Services, we are seeking a skilled Customer Service Representative to join our team.Job SummaryWe are looking for a customer-focused individual to handle inbound service inquiries related to Variable Annuity and Variable Life insurance products.Key Responsibilities• Respond to customer inquiries, providing policy information, values,...


  • St Petersburg, United States FiberGlass Coatings Full time

    Fiberglass Coatings Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at our St. Petersburg location. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, analyzing and verifying order information, and implementing corrective actions to ensure customer...