Car Wash Operations Manager

3 weeks ago


Atlanta, Georgia, United States LUV Car Wash Full time

Job Summary: We are seeking a highly skilled General Manager to join our team at LUV Car Wash. As a key member of our management team, you will be responsible for overseeing all site operations, including recruiting and developing staff, ensuring site safety and compliance, and driving sales and customer satisfaction.

Key Responsibilities:

  • Recruit, train, and develop a high-performing team of car wash professionals.
  • Ensure compliance with all regulatory and company policies, including safety protocols and customer service standards.
  • Develop and implement strategies to drive sales and customer growth, including community outreach and marketing initiatives.
  • Partner with the district manager to achieve business objectives and goals.
  • Manage site labor and create weekly schedules to meet LUV Car Wash standards.
  • Conduct regular site walks to ensure site safety, efficiency, and customer satisfaction.
  • Handle customer complaints and issues, working with the market leader to resolve them in a timely and satisfactory manner.
  • Collaborate with the facilities market leader and maintenance team to ensure equipment is properly maintained and safely operated.

Requirements:

  • Minimum of three years of management experience, preferably in the restaurant or hospitality industry.
  • Excellent verbal and written communication skills, with the ability to prioritize and organize tasks effectively.
  • Bachelor's degree in business management, hospitality, or a related field is a plus.

Benefits:

  • 401K match
  • Health Benefits/HSA
  • Vision
  • Dental
  • Life insurance
  • Vacation
  • Sick Time
  • Employee Discount program
  • EAP

Physical Demands:

  • Occasional prolonged periods of walking/standing.
  • Work outside in varying weather conditions.
  • Ability to lift 25 pounds unassisted.

Education: HS Diploma or equivalent preferred. Bachelor's Degree in business management, hospitality or related field a plus.

Experience: Minimum of three (3) years management experience required. Management in restaurants or hospitality is highly preferred. Experience in car wash or automotive industry a plus.

Requirements: Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize.

Compensation details: 0 Yearly Salary



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