Sales and Customer Engagement Specialist

2 weeks ago


Clermont, Florida, United States YogaSix - Clermont Full time
Job Overview

Position Title: Wellness Advisor / Membership Sales
Reports To: Studio Manager

COMPANY BACKGROUND:
YogaSix is dedicated to providing everyone with the enriching experience of yoga. Established in 2012, we have rapidly become the leading boutique yoga studio in the United States, offering a diverse range of six class types tailored to students of all skill levels in an empowering and enjoyable environment.

ROLE SUMMARY:
The Wellness Advisor plays a pivotal role in driving membership growth and ensuring member satisfaction through outstanding customer service. This position involves assisting both new and existing members in selecting appropriate classes, addressing inquiries related to memberships, and facilitating retail transactions. We seek enthusiastic and sales-oriented individuals who are committed to fostering a vibrant YogaSix community by engaging with our clientele both in the studio and at various events. Additionally, maintaining a clean and welcoming studio atmosphere is a key responsibility.

ESSENTIAL QUALIFICATIONS:

  • Strong sales acumen and exceptional communication skills
  • Results-driven with a proven ability to meet sales objectives
  • Proficient in learning and utilizing the Club Ready software system
  • Fluency in English with excellent verbal and written communication skills
  • Ability to thrive under pressure and adhere to tight deadlines
  • Competent computer skills
  • Willingness to travel occasionally for events
  • Participation in special events and training sessions as required
  • Experience in creating engaging content for social media platforms
  • Part-time availability

KEY RESPONSIBILITIES:

  • Manage the complete sales cycle from lead generation to closing
  • Achieve and surpass sales targets set by the Studio Manager
  • Conduct studio tours for prospective members to build rapport
  • Maintain comprehensive knowledge of products, programs, and pricing
  • Promote the studio's mission as a premier fitness and wellness provider
  • Schedule quality appointments to meet monthly sales goals
  • Engage in community outreach events (health fairs, grand openings, marathons, etc.) to enhance studio visibility
  • Assist in maintaining a clean, safe, and inviting studio environment
  • Take initiative in developing sales skills
  • Perform additional duties as assigned

PHYSICAL DEMANDS:
The physical requirements outlined here are representative of those necessary for an employee to successfully perform the essential functions of this role. Employees may be required to sit or stand for extended periods, reach with hands and arms, and lift up to 30 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Effective hearing in person and via telephone is also necessary.

COMPENSATION AND BENEFITS:
This position offers a competitive hourly wage along with performance-based bonus opportunities. There are also opportunities for career advancement within the studio, including potential sales and management roles.

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