Customer Service Representative Bilingual

1 day ago


Carol Stream, Illinois, United States Anchor Staffing Inc. Full time
Job OpportunityWe are seeking a skilled Call Center Customer Service Representative to join our team at Anchor Staffing Inc. This is an exciting opportunity to work in a fast-paced call center environment, providing exceptional customer service to clients while utilizing your bilingual skills in Spanish.Responsibilities
  • Manage a high volume of inbound calls in a timely and efficient manner.
  • Utilize communication scripts to handle various topics and provide solutions to customer inquiries.
  • Identify customer needs, clarify information, and provide alternatives to resolve issues.
  • Build strong relationships with customers by going above and beyond to meet their needs.
Requirements
  • 1+ years of customer service experience in a call center environment.
  • Strong phone and verbal communication skills, with the ability to actively listen to customers.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types.
  • Ability to multitask, prioritize tasks, and manage time effectively.
  • High school degree or equivalent.
About UsAt Anchor Staffing Inc., we are committed to providing exceptional staffing solutions to our clients. Our team is dedicated to delivering top-notch service and support to our customers. If you are a motivated and customer-focused individual looking for a challenging and rewarding opportunity, we encourage you to apply for this role.

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