Operations Manager

3 weeks ago


Nashville, Tennessee, United States Sho Pizza Bar Full time

Job Overview

We are seeking an experienced Operations Manager to support our General Manager in overseeing the day-to-day operations of Sho Pizza Bar. This key role will focus on managing staff, ensuring smooth service delivery, implementing policies, monitoring budgets, and coordinating various departments to achieve organizational goals.

About the Role

This is a challenging and rewarding position that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. The successful candidate will be responsible for tasks such as staff scheduling, training, performance evaluations, and resolving customer issues.

Key Responsibilities

  • Manage and coordinate staff schedules to ensure adequate coverage during peak periods
  • Develop and implement training programs to enhance staff knowledge and skills
  • Conduct regular performance evaluations to identify areas for improvement and provide constructive feedback
  • Address customer complaints and concerns in a professional and timely manner

Requirements

To be successful in this role, you will need:

  • A strong background in maintaining and running high-quality beverage programs
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills

Salary and Benefits

The salary range for this position is $65,000 - $85,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.

Why Join Us?

At Sho Pizza Bar, we value our team members and strive to create a positive and supportive work environment. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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