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Project Manager

2 months ago

Byron, Georgia, United States ServiceMaster Restoration By Quality First - GA Full time
Job Title: Project Manager - Restoration Services

We are seeking a highly skilled and experienced Project Manager to join our team at ServiceMaster Restoration By Quality First - GA. As a Project Manager, you will be responsible for leading our production activities in the field, making decisions that impact the success of the assignment.

Key Responsibilities:
  • Lead Production Activities: Project Managers will lead our production activities in the field, making decisions that impact the success of the assignment.
  • Monitor and Inspect Tasks: Project Managers will monitor and inspect tasks for commercial and residential restoration jobs to ensure completion of drying, demolition, and various restoration activities.
  • Prepare and Review Documentation: Project Managers will prepare and review documentation to include notes, photos, and documents according to company policies and procedures.
  • Communicate with Customers: Project Managers will explain processes used to complete active jobs and next steps to resolution in person to customers.
  • Supervise Technicians: Project Managers will supervise technicians assigned to the job.
Requirements:
  • High School Graduate or Equivalent: A high school graduate or equivalent is required.
  • Strong Knowledge of Insurance Restoration and/or Construction Industry: A strong knowledge of the insurance restoration and/or construction industry is required.
  • Valid Driver's License and Satisfactory Driving Record: A valid driver's license and satisfactory driving record are required.
  • Able to Work Independently or Work with/Lead a Team: The ability to work independently or work with/lead a team is required.
  • Exhibit Professionalism, Maturity, and the Willingness to Serve the Customer: Exhibiting professionalism, maturity, and the willingness to serve the customer is required.
  • Experience Managing Teams of 2 or More: Experience managing teams of 2 or more is required.
  • Experience with Entering Data Using a Tablet or Mobile Phone: Experience with entering data using a tablet or mobile phone is required.
  • Strong Verbal and Written Communication Skills: Strong verbal and written communication skills are required.
  • Strong Problem-Solving and Customer Service Skills: Strong problem-solving and customer service skills are required.
  • Must be Able to Prioritize Activities and Meet Deadlines: The ability to prioritize activities and meet deadlines is required.
  • Working on-Call Schedule is Required: A working on-call schedule is required.
  • Certifications Required: Certifications in ASD Applied Structural Drying Technician, FSRT Fire & Smoke Restoration Technician, OCT Odor Control Technician, and WRT Water Damage Restoration Technician are required.

Physical Demands and Working Conditions: The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling, and crouching are required.
  • Express or exchange ideas with others and receive and act on detailed information given.
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.