Seasonal Customer Service Associate

3 weeks ago


Myrtle Beach, South Carolina, United States Crocs Full time

**Job Summary**

Crocs is seeking a Seasonal Customer Service Associate to join our team. As a Retail Sales Specialist, you will be responsible for delivering exceptional customer service and supporting the store team in achieving company goals and initiatives.

This role offers growth potential alongside the industry's finest teammates and partners. You will have the opportunity to learn and assist in various departments within the store, including consumer service, product knowledge and placement, visual presentation, and stock room management.

Key Responsibilities:

  • Deliver outstanding service to our consumers using our C.H.A.R.M service model
  • Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas, and concerns
  • Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
  • Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
  • Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
  • Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

About You

  • Must be 16 years or older
  • Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
  • Desire to succeed in a high-growth, fast-paced retail environment
  • The ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
  • The ability to place and arrange items on all shelves and racks daily
  • The ability to climb and descend ladders carrying merchandise daily
  • The ability to lift 30 pounds or more with assistance daily
  • The ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily

What We Offer

  • A competitive salary range of $15.38 - $19.23 per hour
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • A comprehensive benefits package


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