Racing Track Guest Experience Coordinator

1 day ago


Louisville, Kentucky, United States Churchill Downs Racetrack Full time
About the Role

We are seeking a Customer Service Representative to join our team at Churchill Downs Racetrack. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring that every visitor leaves with a positive impression of our track.

Key Responsibilities:

  • Providing information and assistance to guests, including answering questions and resolving issues.
  • Welcoming guests and making them feel valued and appreciated.
  • Ensuring that all guests receive a warm and friendly welcome, and that their needs are met promptly and efficiently.

The Ideal Candidate:

  • Will have excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
  • Will be highly organized and able to multitask effectively, with a focus on delivering high-quality results.
  • Will be a team player, with a flexible and adaptable approach to work.

What We Offer:

As a Customer Service Representative at Churchill Downs Racetrack, you will have access to a range of benefits, including competitive pay, opportunities for career development, and a fun and dynamic work environment. If you are passionate about delivering exceptional customer experiences and joining a world-class organization, we would love to hear from you



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