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Customer Experience Specialist

1 week ago

Oxford, Maine, United States Hannaford Supermarkets Full time
Career Development:
Hannaford Supermarkets is committed to helping our associates develop their careers and reach their full potential. We offer comprehensive training programs, opportunities for advancement, and a collaborative and supportive work environment. As a Sales Associate, you will have the opportunity to learn about our products, services, and operations, and to develop your skills and knowledge in areas such as customer service, inventory management, and teamwork.

Job Description:
We are seeking a motivated and enthusiastic Sales Associate to join our team in Oxford, ME. As a Sales Associate, you will be responsible for providing exceptional customer service, operating cash registers, processing transactions, and maintaining a clean and organized store environment. You will also be expected to assist with tasks such as stocking shelves, disposing of trash and recyclables, and participating in visual merchandising activities.

Responsibilities:
* Provide exceptional customer service by greeting customers, responding to their inquiries, and resolving any issues in a professional and courteous manner.
* Operate cash registers accurately and efficiently, handling cash, credit card transactions, and other forms of payment.
* Process transactions quickly and accurately, ensuring that all items are scanned correctly and that customers receive their purchases promptly.
* Maintain a clean and organized store environment by sweeping and mopping floors, restocking shelves, and disposing of trash and recyclables properly.

Requirements:
* High school diploma or equivalent required.
* Effective communication and customer service skills necessary.
* Ability to work in a fast-paced environment with multiple priorities and deadlines.
* Physical stamina to stand for long periods, lift up to 25 pounds, and bend frequently.
* Availability to work flexible hours, including evenings, weekends, and holidays.

Preferred Requirements:
* Previous retail or customer service experience preferred.
* Knowledge of inventory management and stockroom procedures beneficial.
* Bilingual or multilingual abilities an asset.