Higher Education Support Specialist

5 days ago


Chicago, Illinois, United States North Park University Full time

About North Park University

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North Park University, located in Chicago, Illinois, is a private Christian university affiliated with the Evangelical Covenant Church. With over 3,200 students from diverse backgrounds, our campus offers a unique opportunity for growth and development.

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We are seeking a highly skilled Student Care Coordinator to join our team. This individual will provide critical support to our students, ensuring their academic and personal success.

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The successful candidate will possess a master's degree in a relevant field, with a minimum of three years of experience in case management, counseling, or guidance. Strong communication and interpersonal skills are essential, as well as a commitment to upholding the university's mission and values.

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The estimated salary range for this position is $65,000 - $80,000 per year, depending on qualifications and experience. Benefits include comprehensive health insurance, retirement plan, tuition remission, and access to the Helwig Recreation Center.

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  • Responsibilities:">
    • Manage the Early Alert Reporting System (EARS) by providing essential triage of referrals and case management.">
    • Respond to early alert system cases, providing proactive, early intervention and care.">
    • Consult with on and off campus constituents to facilitate linkage and referral to appropriate care.">
    • Communicate with parents, guardians, and emergency contacts regarding student distress/crisis situations.">
    • Assist in coordinating community resources for students experiencing resource management needs.">
    • Establish assessment and evaluation procedures for case management activities.">
    • Contribute to University policies and procedures for managing distressed students.">
    • Assist campus Counseling Support Services with training campus constituents on University policies and procedures.">
    • Participate in professional organizations relevant to job duties.">
    • Provides leadership and support for programs and workshops advancing holistic approaches to wellbeing.">
    • Serves on Response Teams, providing triage and coordination of care for students.">
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Required Skills and Qualifications

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  • Master's degree required, with priority given to LSW, LCSW, LPC, LCPC, and LMFT candidates.">
  • Minimum of three years of direct student support experience in case management, counseling, guidance, and/or advising.">
  • Knowledge of emotional and mental health issues affecting post-secondary students.">
  • Experience with mental health crisis management activities.">
  • General knowledge of state and federal laws impacting post-secondary students and mental health crisis.">
  • Developmental understanding of post-secondary students.">
  • Effective communication skills with students, administrators, faculty, and staff members.">
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Benefits

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  • Medical Insurance">
  • Dental Insurance">
  • Prescription Plan">
  • Flexible Spending Account">
  • Commuter Benefit">
  • Life Insurance">
  • Disability Insurance">
  • Retirement Plan">
  • Tuition Remission">
  • Helwig Recreation Center">


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