Customer Experience Representative

4 days ago


Murfreesboro, Tennessee, United States WestRock Full time
About WestRock

WestRock is a leading provider of paper and packaging solutions, with a strong commitment to innovation and sustainability. Our products are used in a variety of applications, including consumer packaging, industrial packaging, and paperboard.

We are proud to offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.

This is an exciting opportunity to join a dynamic and growing company that values its employees and is committed to excellence in all aspects of its business. We offer a competitive salary range of $48,000 - $60,000 per annum, depending on experience.

As a Customer Service Rep at WestRock, you will play a key role in delivering exceptional service to our customers and driving business growth through effective communication and problem-solving skills.

  • Key Responsibilities:
  • Manage customer relationships and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to achieve business objectives.
  • Continuously improve processes and procedures to increase efficiency and productivity.


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