Customer Service Ambassador

5 days ago


Murfreesboro, Tennessee, United States WestRock Full time

Westrock is a leading packaging solutions provider with a commitment to excellence and innovation. We offer a competitive salary of $45,000 - $65,000 per year, depending on experience.

About the Role

As a Customer Service Rep at Westrock, you'll:

  • Receive and process routine customer orders, inquiries, and/or customer issues related to orders;
  • Maintain the ongoing relationship with multiple customers and sales staff;
  • Provide pricing, inventory availability, and production schedule information to customers;
  • Suggest alternative products or services to meet customer needs.
What We're Looking For

We seek highly motivated and detail-oriented individuals with excellent communication skills. As a Customer Service Representative, you'll be responsible for resolving customer complaints in a professional and timely manner.

Benefits

At Westrock, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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