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Veterinary Client Care Specialist

2 months ago

Columbia, Maryland, United States Ethos Veterinary Health Full time
Client Care Specialist

We are seeking a highly organized and enthusiastic Client Care Specialist to join our team at Ethos Veterinary Health. As a key member of our front office team, you will be responsible for providing exceptional client service, managing appointments, and ensuring a smooth patient flow.

Key Responsibilities:
  • Provide warm and welcoming service to clients and their pets
  • Manage appointments, schedules, and client communication
  • Process payments, handle client inquiries, and resolve issues in a professional and courteous manner
  • Collaborate with our veterinary team to ensure seamless patient care and communication
  • Maintain accurate and up-to-date client records and medical information
Requirements:
  • High school diploma or equivalent required; associate's degree preferred
  • 3-5 years of experience in a veterinary or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of veterinary medical terminology and procedures
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on veterinary services and products

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.