Leasing Consultant

3 weeks ago


Tempe, Arizona, United States University Partners Full time
Job Description

At University Partners, we are seeking a highly motivated and customer-focused Leasing Consultant to join our team. As a Leasing Consultant, you will play a critical role in ensuring that our residents have an exceptional living experience. Your primary responsibility will be to lease apartments, provide excellent customer service, and maintain a positive and professional demeanor at all times.

Key Responsibilities:
  • Lease apartments in accordance with occupancy goals and ensure that all lease agreements are executed in a timely and professional manner.
  • Provide exceptional customer service to all residents, prospects, and visitors to the community, responding to their needs and concerns in a prompt and courteous manner.
  • Conduct outside marketing activities under the direction of the Assistant Manager and Community Manager, including but not limited to, attending community events, distributing marketing materials, and engaging with potential residents.
  • Complete lease paperwork and files for each resident, including the lease, all addendums, and other proper documentation and signatures.
  • Ensure the condition of leased apartments prior to move-in, including a final inspection, and address any issues or concerns in a timely and professional manner.
  • Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals, and complete lease documents.
  • Complete all tasks necessary to successfully operate the leasing office, including but not limited to, answering phone calls, responding to emails, and maintaining accurate records.
Requirements:
  • Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Knowledgeable in Microsoft Word and Excel.
  • Knowledge in Entrata preferred.
Working Environment and Physical Demands:

This position requires the ability to work in an office environment, with frequent interaction with residents, prospects, and staff. The physical demands of this position include standing, walking, and lifting under 10 pounds. The work environment is fast-paced and requires the ability to multitask and prioritize tasks in a timely and efficient manner.


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