Extraordinary Service Provider

2 weeks ago


Gilbert, Arizona, United States SPINATOS PIZZA INTERNATIONAL INC Full time
Position Overview

Location
Gilbert, AZ

Role Summary

At Spinato's Pizzeria, we refer to our servers as Extraordinary Service Providers (ESP's) because we are dedicated to delivering outstanding food and service to our community, creating memorable experiences. We seek individuals who possess a sense of urgency, a friendly and outgoing personality, professionalism, and a positive attitude. Given our high volume of business, the ability to manage 5-7 tables simultaneously while maintaining composure is essential. Our commitment to exceptional guest service drives us to exceed expectations and distinguish ourselves from competitors.

Our core values—Family, Community, Commitment to Excellence, and Diversity—are integral to our mission. If you resonate with these values and can provide extraordinary service while being an effective team player, we would like to hear from you.

Key Responsibilities:
  • Welcome, seat, and guide guests to their tables.
  • Offer menu suggestions and additional information to enhance the dining experience.
  • Encourage the purchase of additional items when suitable.
  • Verify identification to ensure compliance with age restrictions for alcohol service.
  • Record orders using digital tools, order slips, or from memory.
  • Relay order specifics to kitchen staff efficiently.
  • Serve food and beverages promptly.
  • Present checks and process payments.
  • Maintain cleanliness and presentation of tables and dining ware.
  • Ensure an exceptional guest experience throughout their visit.
Qualifications:

Requirements:
  • Previous experience as a server is essential.
  • Strong teamwork and communication skills are required.
  • Ability to handle monetary transactions with care.
  • Capacity to multitask and respond swiftly in a fast-paced environment.
  • Flexibility to work various shifts is necessary.
  • A high school diploma or equivalent is required.
  • A valid food handler's card/certificate is mandatory.
  • AZ Alcohol Certification is required.
Store managers will reach out to qualified candidates for interviews. Please refrain from calling the store to inquire about interview scheduling.

Spinato's Pizzeria is an Equal Opportunity Employer and participates in e-verify.

Candidates must be able to pass a drug test.

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