IT Support Specialist

2 weeks ago


Homer, Alaska, United States South Peninsula Hospital Full time
Job Title: Systems Support Specialist

South Peninsula Hospital is seeking a skilled Systems Support Specialist to join our Information Technology team. As a key member of our team, you will provide technical support and maintain the day-to-day operations of our information systems.

Job Summary:

The Systems Support Specialist will be responsible for providing help desk support, troubleshooting technical issues, and performing routine maintenance tasks. You will work closely with our IT Director to ensure the smooth operation of our systems and identify opportunities for improvement.

Responsibilities:
  • Provide technical support to hospital staff and patients
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Perform routine maintenance tasks, such as backups and software updates
  • Collaborate with the IT Director to identify and implement process improvements
  • Document technical issues and resolutions for future reference
Requirements:
  • High school diploma or equivalent required; associate's degree or higher preferred
  • At least 2 years of experience in a technical support role
  • Experience with server-based systems and networking protocols
  • Knowledge of CPSI (or similar HIS) and Microsoft products
  • Excellent customer service skills and attention to detail
Work Environment:

South Peninsula Hospital is a 22-bed acute care hospital and 28-bed long-term care facility located on the southern end of the Kenai Peninsula. The position requires walking, standing, and occasional lifting. Work hours may fluctuate based on department needs.



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