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Referral Coordinator Specialist

2 months ago

Tampa, Florida, United States LifeLink Full time
Referral Coordinator Job Description

We are seeking a highly skilled Referral Coordinator to join our team at LifeLink. As a key member of our organization, you will play a critical role in evaluating and responding to hospital referrals for potential organ and tissue donors.

Key Responsibilities:
  • Evaluate and respond to hospital referrals in a timely and efficient manner
  • Apply LifeLink's policies and procedures to determine potential donors and provide direction to responding staff
  • Ascertain information to facilitate the determination of potential donors, including medical suitability and order of priority
  • Participate in call schedule rotation to ensure 24/7 coverage of this position's responsibilities
  • Effectively communicate with hospitals, AOC, MDOC, and other management staff
Requirements:
  • Minimum of one year in a related LifeLink position or equivalent experience
  • Completion of all requirements of the probationary level position or other related experience/position
  • Demonstrated above-average verbal communication skills and phone etiquette skills
  • Availability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage
Working Conditions:

Local and state travel is required, and variable/rotation on-call days/hours, including nights, weekends, and holidays, depending on the call schedule and call volume. This role requires a high level of stress and extended hours while on call, but also offers a friendly, team-oriented, and interactive environment.