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Sales Associate

2 months ago

San Diego, California, United States Navy Exchange Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Navy Exchange. As a Sales Associate, you will be the face of our company, highlighting our brand and contributing to building our reputation as a company that values its customers.

Key Responsibilities
  • Customer Service: Proactively engage with customers, ask questions, and listen to their needs. Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers.
  • Organization: Maintain store appearance, ensuring a clean and welcoming environment for customers.
  • Sales: Cross-sell products, know the store layout, and make suggestions based on customer needs. Upsell products and learn product features. Use a Point-of-Sales system for processing transactions and completing paperwork.
  • Inventory: Manage merchandise, complete inventory processes, and ensure accurate ticketing.
  • Dependability: Adhere to assigned work schedule and complete work assignments accurately.
Requirements
  • Product Knowledge: Basic knowledge of products and merchandise.
  • Experience: Retail experience preferred but not required.
  • Communication Skills: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents.
  • Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
  • Reasoning Ability: Ability to multi-task, work as part of a team, and take initiative.
Working Conditions

This position involves constant moving, talking, hearing, reaching, and standing for at least two consecutive hours. May involve lifting 25 lbs. to 50 lbs.